Privacy Policy Ver 1.1

Welcome to M-BIZ Global AG’s Privacy Policy

1. We are M-BIZ Global AG, located at Ruessenstrasse 12, 6340 Baar, Switzerland (“M-BIZ” or “we”), and we welcome you to our privacy policy. This policy outlines how we handle your personal information if you’re a user of the services or products provided by M-BIZ, or if you’re a visitor to our Sites. It applies to aitalk.ch and its associated applications (the “Sites”).

2. When we say ‘we’, ‘us’, or ‘M-BIZ’, it’s because that’s who we are, and we own and operate the Sites.

3. If we say ‘policy’, we’re talking about this privacy policy. If we say ‘user terms’, we’re referring to the rules for using each of the Sites. Each product has separate user terms, available separately and requiring separate consent.

The type of personal information we collect

4. We collect certain personal information about visitors and users of our Sites.

   When AI Talk services are provided through Shopify Apps, WooCommerce Plugins, or other partners, we may receive personal information such as IP addresses, user emails, and cookies from these service providers.

5. Common types of information collected include: usernames, member names, email addresses, IP addresses, other contact details, survey responses, blogs, photos, payment information, transactional details, tax information, support queries, forum comments, content provided by you for our Sites, web analytics data, and job application data (such as CVs, application forms, cover letters, and interview notes).

How we collect personal information

6. We collect personal information directly when you provide it to us.

7. Personal information is collected when you register on the Sites, buy or provide items or services, subscribe to newsletters, submit feedback, enter contests, fill out surveys, or communicate with us.

Personal information we collect about you from others

8. Occasionally, we collect personal information from other sources, including:

   • - Financial or transaction details from payment providers located in the US to process transactions;

   • - Third-party service providers (such as Google or Facebook) providing information when you link, connect, or log into your account via their services, if authorized by you.

How we use personal information

9. We use personal information:

   • - To fulfill contracts or process transactions on the Sites;

   • - For legitimate interests, including site operation, identity verification, support, security, technical analysis, managing relationships, training staff, improving services, and handling job applications;

   • - With your consent for marketing and personalized advertising;

   • - For compliance with legal obligations or to respond to legal or governmental requests.

When we disclose your personal information

10. Personal information may be disclosed to:

    • - Affiliates of M-BIZ located in Switzerland and South Korea;

    • - Subcontractors and service providers assisting us, primarily located in Switzerland and Ireland;

    • - Regulators, government authorities, and potential buyers in connection with business transactions;

    • - Authorities conducting investigations or for legal compliance;

    • - Third parties to protect our rights or address risks;

    • - Rights holders concerning intellectual property or other infringement allegations.

Where we transfer and store your personal information

11. We operate from Switzerland and South Korea; your data may be processed accordingly. We utilize subcontractors maintaining adequate data security standards

How we keep your personal information secure

12. Personal information is stored securely on servers managed by us and our service providers. EU user databases are separately stored on secured Amazon servers in Ireland.

Accessing your personal information

13. Access some information through your account login or request full access or correction by contacting our privacy officer using the details at the end of this policy.

Marketing choices

14. Opt-out of marketing communications via provided “unsubscribe” links. Manage cookies via your browser settings.

Information about children

15. Our Sites are not intended for children under 16. Users aged 16-18 require parental supervision for registration.

Public information

16. Exercise caution sharing information publicly or with third parties; this policy does not cover third-party practices.

Retention of personal information

17. Personal information is retained as long as necessary. You can request erasure and account closure, subject to our legal and legitimate business interests.

Policy updates

18. Privacy Policy changes are notified on the Sites. Significant changes take effect seven (7) days after notification.

Contact us

19. Questions about privacy practices can be directed to M-BIZ Global AG ATTN: Data Protection Officer, Ruessenstrasse 12, 6340 Baar, Switzerland, or via email at privacy@aitalk.ch

EEA user rights under GDPR

Users in the European Economic Area have additional rights under GDPR, including data portability, erasure, restriction, objection to processing, and withdrawing consent. Complaints can be made to your local data protection authority.

M-BIZ Global AG Privacy Policy V.1.1
Updated 26 Mar 2025